Personalized Pottery
Dinnerware Pottery
Mug Heaven Pottery Mugs
Designer Handcrafted Sinks
Glass Art Heaven
Black Blue Green Oatmeal Purple Red Brown Tangerine Orange Yellow Tan
Large Medium Small
$14-$18 $19-$24 $25 or greater
Abstract Contemporary All Mugs Cats / Animals Christmas Holiday Pottery Face Mugs Gift Mug Packages Large Mugs Lidded Mugs Logo Mugs Multi-Color New Arrivals Personalized Shaving Mugs Single-Color Textured Themes Travel Mugs Unusual Mugs Wildlife Mugs
Mug Heaven Pottery

Returns Policy

Mug Heaven Pottery Contact Information
3125 Kathleen Ave.
Suite 158
Greensboro, NC. 27408
 Phone: 877-866-1975
support@mugheaven.com
Fax: (336) 740-9056
Return Policy:

14-Day Money Back Return for all stock items, from date of receipt.

Items should be in original condition. Please request an RMA number. Then return ship in original packing. Please ship insured in case of breakage. We do not pay return shipping for returns for reasons other than damage or defects.

In case of damaged piece, please send us a digital picture to expedite replacement. Otherwise, we may need the item returned to us to inspect and log the damage or problem.

Custom items are not returnable. If piece was damaged, of course we would replace and make every effort for your satisfaction.

International Return Policy: please click here: International Shipping

Payment Policy:

Visa, Mastercard, American Express, Money Order

Personal and cashier's checks are acceptable. Orders are not shipped until personal checks clear our bank. These cannot be used for International Shipping

Shipping Policy:


We now ship to US and International destinations. We normally ship all US orders in 4 business days from the next business day after the order was placed, unless longer ship times are noted in the piece description (such as Dinnerware, customer orders etc.). If there is a delay beyond the normal 4 days, we will email or call you as soon as we can with a new estimated delivery or other options, so that you can plan accordingly. Handcrafted can have unforseen delays on occasion.

US Shipping Costs: We charge the average cost of shipping and handling ($7.50 per mug/small piece, $2.50 for each additional mug/small piece from the same artist). We take special care to package our pieces carefully to minimize breakage.

Shipping Carriers: We use UPS, Federal Express and the United States Postal Service, depending upon the piece. We try to accommadate special shipping requests but this may not always be possible. Just add your request to the Order Notes section of the shopping cart, when placing an order or email/call us. We offer discounts on shipping multiple quantities of any Same Artist Pottery. These discounts make buying sets of mugs or pieces very economical.

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