International Shipping

We have partnered with Bongo International Parcel and Mail Forwarding to service our international customers.

Bongo International provides its customers with their very own US address (not a P.O. Box). Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system where you can consolidate them with other orders.

This process saves international customers up to 82% off typical international shipping rates.

• 1. Shop for your items on our website and add them to your cart.
• 2. Setup your Bongo International account by clicking the below image.
• 3. After signup, Bongo will provide you with your very own US address.
• 4. Back at our site, proceed to checkout.
• 5. Enter your new US address supplied by Bongo as both your BILLING and SHIPPING Address.
• 6. Use the credit card that you have on file with Bongo as the payment method... No Exceptions.
• 7. Choose your domestic shipping method, and Place Order.
• 8. Once completed, finish your verification process with Bongo.
• 9. Bongo will take over from here, so communicate directly with them for delivery of your order.

International Refund Policy: Everything shipped is insured and will be tracked by the shipping carrier. All pieces are signed for by customer which are proof of delivery. If a piece breaks, you can have another reshipped with no cost to you, except for the domestic (US) shipping charge on your original invoice. You must email us a clear digital picture of any damaged piece to be credited. Due to natural variation of handcrafted pottery and the expense of International shipping, all sales are final.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.